Box Office
15850 N. Bullard Ave.
Surprise AZ, 85374
Phone: 623·222·2222

As of March 12, games at Surprise Stadium have been suspended following Major League Baseball’s announcement regarding all remaining 2020 Spring Training games.
See the MLB announcement

Refund Information

Refunds for games between March 12 – 21 will be automatically refunded by April 20 if tickets were purchased at Surprise Stadium Box Office, by phone, or through an authorized outlet.

For tickets purchased with cash, a refund check will be mailed to customers with an account. If you don’t have an account, please fill out the refund request form and include your original tickets.

StubHub/Secondary Market Ticket Purchases: For tickets purchased via StubHub or another reseller, please refer to the 'Help' section of the site from which you purchased your tickets for details pertaining to postponed, rescheduled or canceled events. Surprise Stadium is not responsible for and will not provide any refunds or exchanges of any ticket purchased via StubHub or any other secondary market reseller. Any questions regarding tickets purchased via StubHub for a postponed, rescheduled or cancelled event should be directed to StubHub Customer Service at

The box office will be open 10 a.m. – 2 p.m. through Friday, March 20 to assist with any questions or refund concerns.

Any Rangers or Royals baseball activities will be closed to the public until further notice.

USA Professional Baseball Team set to train for 2020 Olympics in Surprise

Oct 18, 2019

The U.S.A. Professional Baseball team will train at the Surprise Stadium Complex in preparation for the World Baseball Softball Confederation PREMIER 12 International Baseball Championships beginning Monday, October 21.

U.S.A. Baseball is led by Manager Scott Brosius, three-time World Series champion and former World Series MVP with the New York Yankees. The team will be preparing for the WBSC Premier12™ in Guadalajara, Mexico from November 2-4, as a member of Group A with the Dominican Republic and the Netherlands. The top two nations from Group A will advance to the Super Round in Tokyo from November 11-16.

The team will train in Surprise from October 21-28 at the Kansas City Royals Spring Training facility at 15930 N. Bullard Ave. These events are not open to the public.

The WBSC Premier12™ tournament is the first opportunity for Team USA to qualify for the Tokyo 2020 Olympic Games. The top finisher from both the Americas territory and Asia/Oceania territory (excluding Japan) will join host-country Japan and WBSC Baseball Europe/Africa Olympic Qualifier champion Israel in the six-team Olympic tournament. The final two Olympic berths will be decided in March 2020.

A complete schedule of events and information about USA Professional team is available at USA Baseball. For additional information, please contact the Sports and Tourism department at 623-222-2222.