Box Office
15850 N. Bullard Ave.
Surprise AZ, 85374
Phone: 623·222·2222

As of March 12, games at Surprise Stadium have been suspended following Major League Baseball’s announcement regarding all remaining 2020 Spring Training games.
See the MLB announcement

Refund Information

Refunds for games between March 12 – 21 will be automatically refunded by April 20 if tickets were purchased at Surprise Stadium Box Office, by phone, or through an authorized Tickets.com outlet.

For tickets purchased with cash, a refund check will be mailed to customers with an account. If you don’t have an account, please fill out the refund request form and include your original tickets.

StubHub/Secondary Market Ticket Purchases: For tickets purchased via StubHub or another reseller, please refer to the 'Help' section of the site from which you purchased your tickets for details pertaining to postponed, rescheduled or canceled events. Surprise Stadium is not responsible for and will not provide any refunds or exchanges of any ticket purchased via StubHub or any other secondary market reseller. Any questions regarding tickets purchased via StubHub for a postponed, rescheduled or cancelled event should be directed to StubHub Customer Service at customerservice@stubhub.com.

The box office will be open 10 a.m. – 2 p.m. through Friday, March 20 to assist with any questions or refund concerns.

Any Rangers or Royals baseball activities will be closed to the public until further notice.

Surprise Stadium News & Events

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MLB announces 2020 Spring Training games suspended
Mar 12, 2020, 3:33 PM
The Seattle Mariners vs. Kansas City Royals game scheduled for Thursday afternoon, March 12, at 1:05 p.m. at Surprise Stadium was canceled following Major League Baseball’s announcement regarding remaining Spring Training games.
Read more...

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Budweiser Clydesdales visit Surprise before Tuesday’s Spring Training Game
Mar 9, 2020, 3:05 PM
The world-famous Budweiser Clydesdales are heading to Surprise Stadium on Tuesday, March 10 for a special appearance prior to the Milwaukee Brewers and Kansas City Royals Spring Training showdown.
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Road closures and parking for Surprise Spring Training 5K
Mar 6, 2020, 11:11 AM
The city of Surprise will host the Third Annual Jimmy John’s Spring Training 5K Friday, March 6, at Surprise Stadium and Bullard Ave. will be closed between Greenway Rd. and Paradise Ln. from 6:30 p.m. through 8:30 p.m.
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Rangers and Royals play Surprise Sundancers Charity Game to open Spring Training in Surprise
Feb 18, 2020, 3:01 PM
Spring training opening day, traditionally known as the “Surprise Sundancers Charity Game,” represents the excitement of a new baseball season and reminds us of the significance it brings to the local community.
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Surprise Stadium Box Office opens Saturday for Spring Training and College Baseball Ticket Sales
Dec 31, 2019, 12:18 PM
The box office at Surprise Stadium, spring training home of the Texas Rangers and Kansas City Royals, will open for in-person ticket sales beginning this Saturday, Jan. 4 at 8 a.m.
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Royals, Rangers Spring Training tickets on sale Nov 16!
Nov 13, 2019, 11:08 AM
Tickets go on sale at SurpriseStadium.com starting Saturday, November 16 at 8 a.m. (MST). Tickets can also be purchased over the phone with the Surprise Stadium Box Office at 623-222-2222 or by completing a spring training order form.
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USA Professional Baseball Team set to train for 2020 Olympics in Surprise
Oct 18, 2019, 4:04 PM
The U.S.A. Professional Baseball team will train at the Surprise Stadium Complex in preparation for the World Baseball Softball Confederation PREMIER 12 International Baseball Championships beginning Monday, October 21.
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Spring Training season tickets and specialty packages on sale Oct.19!
Oct 18, 2019, 2:14 PM
Another exciting year of Spring Training in Surprise is just around the corner and season tickets and group specialty packages will be on sale starting Saturday, October 19 at 8 a.m. (MST).
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