Box Office
15850 N. Bullard Ave.
Surprise AZ, 85374
Phone: 623·222·2222
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Policies, Rules & Regulations

Food & Beverage Policy

Surprise Stadium allows food to be brought into the stadium. The food must be presented in a clear, sealed (factory, Ziploc, etc). plastic bag and must be able to fit under a standard stadium seat. One clear, sealed one (1) liter plastic water bottle or empty plastic water/sports bottles will be allowed, as will single serving juice boxes, baby food and formula. No beverages, other than water or boxed juices will be allowed. (Food and Beverage policy may vary by event)

Rules & Regulations

In order to provide a safe and enjoyable atmosphere for our guests, the following will be enforced:

  • Smoking is not allowed inside any area of the stadium (per Provision Chapters 9.29.404/9.29.050).
  • Firearms or deadly weapons are prohibited.
  • Resale of any tickets within 200 feet of any public entrance is prohibited (ARS 13-3718).
  • Animals are not permitted, with the exception of certified service animals for guests with disabilities.
  • No one is allowed on the field of play without proper credentials; such action will result in automatic ejection and subject to arrest.
  • All strollers and diaper bags must be accompanied by a child.
  • Gates will open approximately 1 ½ hours prior to event time.

The following items are prohibited from being brought into the stadium:

  • No backpacks, large bags, duffel bags.
  • No coolers, ice chests, thermoses, glass or metal containers.
  • No lawn or legged chairs.
  • No alcoholic beverages.
  • All items being brought into the stadium must be able to fit under a standard stadium seat, and are subject to search and inspection.

Beware of Objects Leaving the Playing Field!

Download the Stadium Rules & Regulations

Surprise Stadium Terms & Conditions

View the surprise Stadium terms & conditions.

Box Office Information

Surprise Stadium Box Office
15850 N. Bullard Ave.
Phone: 623.222.2222
Tickets.com: 888.755.2583

Box Office Hours of Operation:
Monday - Friday: 10 am - 4 pm MST (Beginning Jan. 7)
Saturdays: 10 am - 2 p.m. MST 
Sundays: 10 am - 2 pm MST (Beginning Feb. 10)

Box Office Spring Training Opening Weekend:
Saturday, January 5, 2019: 8 am - 2pm MST
Sunday, January 6, 2019: 8 am - Noon MST

Game Day:
Box office opens at 10 am and closes 30 minutes after the game

Stadium Gates
Open 1.5 hours prior to game time 

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