Box Office
15930 N. Bullard Ave.
Surprise AZ, 85374
Phone: 623·222·2222
stadium information banner

Policies, Rules & Regulations

Food & Beverage Policy

Surprise Stadium allows food to be brought into the stadium. The food must be presented in a clear, sealed (factory, Ziploc, etc). plastic bag and must be able to fit under a standard stadium seat. One clear, sealed one (1) liter plastic water bottle or empty plastic water/sports bottles will be allowed, as will single serving juice boxes, baby food and formula. No beverages, other than water or boxed juices will be allowed.

Rules & Regulations

In order to provide a safe and enjoyable atmosphere for our guests, the following will be enforced:

  • Smoking is not allowed inside any area of the stadium (per Provision Chapters 9.29.404/9.29.050).
  • Firearms or deadly weapons are prohibited.
  • Resale of any tickets within 200 feet of any public entrance is prohibited (ARS 13-3718).
  • Animals are not permitted, with the exception of certified service animals for guests with disabilities.
  • No one is allowed on the field of play without proper credentials; such action will result in automatic ejection and subject to arrest.
  • All strollers and diaper bags must be accompanied by a child.
  • Gates will open approximately 1 ½ hours prior to event time.

The following items are prohibited from being brought into the stadium:

  • No backpacks, large bags, duffel bags.
  • No coolers, ice chests, thermoses, glass or metal containers.
  • No lawn or legged chairs.
  • No alcoholic beverages.
  • All items being brought into the stadium must be able to fit under a standard stadium seat, and are subject to search and inspection.

Beware of Objects Leaving the Playing Field!

Download the Stadium Rules & Regulations

Box Office Information

Surprise Stadium Box Office
15850 N. Bullard Ave.
Phone: 623.222.2222 800.352.0212

Box Office Hours through Spring Training Opening Day:
Mon-Fri: 8 am - 4 pm MST
Saturdays: 8 am - Noon MST

Box Office Spring Training Opening Weekend:
Saturday, January 5, 2019: 8 am - 2pm MST
Sunday, January 6, 2019: 8 am - Noon MST

Game Day:
Box office opens at 8 am and closes 30 minutes after the game

Stadium Gates
Open 1.5 hours prior to game time 

Surprise Stadium on Twitter